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For the best in customer service and construction, choose Summit Homes

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New Homes

If you’re thinking of buying a new home this year, it goes without saying that you expect only the best in customer service, project building and design excellence, right?

Well, make 2017 the year you realise your new home dreams with the news just in that Summit Homes Group has taken top honours at this year’s Master Builders-Bankwest Housing Excellence Awards.

Summit Homes, as part of the Summit Homes Group, took home honours including:

  • Winner: 2017 Master Builders-Bankwest Housing Excellence Award Lyn Bennett Memorial, Project Builder of the Year: Summit Homes Group
  • Winner: 2017 Master Builders-Bankwest Housing Excellence Awards Best Customer Service, Project/Volume Builder: Summit Homes Group

Here at Summit Homes, our number one priority is to provide WA homebuyers with the best experience, every time. It’s all part of our “Built Around People” commitment and mission to build WA’s best homes, and it’s something we’ve been doing for close to 40 years. So it goes without saying that these awards are a great testament of what we do everyday.

It also follows the success of Summit Homes’ Alkira display which is the current winner of the HIA Golden Key Award for WA Display Home of the Year, the HIA Golden Key Award for Perth Display Home of the Year, the HIA Display Home Winner in the category of $250,000 - $300,000 and is currently in the running for national honours.

While this news is clearly a great result for us, it is our customers that actually benefit. Because what it means for you is that we had to demonstrate above all other builders that we could deliver on the following stringent criteria.

In winning the 2017 Master Builders-Bankwest Housing Excellence Award for Best Customer Service and Project/Volume Builder, we demonstrated:

  • High standard of information associated with building contracts, products and the building process
  • Regular, timely and helpful communications during the building period
  • Quality handover processes
  • Attention to maintenance items and repairs
  • Complaints handling procedures
  • Management of a customer service culture

And in winning the 2017 Lyn Bennett Memorial, Project Builder of the Year, we demonstrated:

  • Quality control and supervision
  • Adherence to a building works programme
  • Good site management
  • Compliance with regulatory standards (including safety)
  • Innovation in the building process

All of the benefits of the Summit Advantage are what helped us win this award and are what you can experience if you partner with WA’s best builder.

  • Direct access to your building supervisor
  • Access to our online customer portal: @home
  • Clean, well organised building sites with a history of being first to site
  • A complete and unrivalled follow-up service
  • In-house designs and administration teams

Plus, complete peace of mind with:

  • Lifetime Structural Guarantee*
  • Six month maintenance period from practical completion
  • Housing Indemnity Insurance
  • Certified Termite Treatment
  • HIA Fixed Price Building Contract
  • Engineer designed reinforced concrete slab and footings
  • Price Hold Guarantee

When you want to build with the best builder in WA, choose Summit Homes and call 6555 7547 or email today.

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